Legal Information

Last updated: April 14, 2026

Legal Notice

In accordance with the provisions of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy (LCEN), and in particular its Article 6, the following information is brought to the attention of users and visitors of the website https://dumble.fr the following information:

Article 1 — Website Publisher

The website https://dumble.fr (hereinafter "the Site") is published by:

• Company name: BENCOM
• Registered office: 78, Avenue des Champs-Élysées, Bureau 326, 75008 Paris, France
• SIRET number: 539 596 239 00027
• EU VAT number: FR58539596239
• Email address: CONTACT@DUMBLE.FR
• Website: https://dumble.fr

Article 2 — Publication Director

The publication director of the Site is the legal representative of BENCOM, reachable at the following email address: CONTACT@DUMBLE.FR.

Article 3 — Host

The Site is hosted by:

• Company name: OVH SAS
• Registered office: 2, rue Kellermann, 59100 Roubaix, France
• Phone: 1007
• Website: https://www.ovhcloud.com

Article 4 — Intellectual Property

All content on the Site (texts, images, graphics, logos, icons, sounds, software, databases, source code, architecture, design) is the exclusive property of BENCOM or its partners and is protected by French and international intellectual property laws, in particular the French Intellectual Property Code.

Any reproduction, representation, modification, publication, adaptation, in whole or in part, of any of these elements, by any means or process, is prohibited without the prior written authorization of BENCOM, in accordance with Articles L.122-4 and L.335-2 et seq. of the French Intellectual Property Code.

The trademark "Dumble", registered with the French National Institute of Industrial Property (INPI) under No. 5248706 (classes 9 and 42), the logo and all associated distinctive signs are the exclusive property of BENCOM. Any use, reproduction or representation, in whole or in part, alone or combined with other elements, without the express prior consent of BENCOM, is prohibited and would constitute infringement punishable under Articles L.713-2 et seq. of the French Intellectual Property Code.

The Dumble software, its source code, technical architecture, algorithms and all technical documentation are the subject of an e-Soleau filing with INPI under reference DSO2026013851, attesting to the priority of creation. All elements are protected by copyright in accordance with Articles L.111-1 et seq. and L.112-2, 13° of the French Intellectual Property Code.

The website dumble.fr, its design, content, texts, videos and illustrations are protected by copyright (Articles L.111-1 et seq. of the French Intellectual Property Code). Any reproduction or representation, in whole or in part, by any process whatsoever, without the express authorization of BENCOM, is unlawful and constitutes criminal infringement.

Article 5 — Personal Data

Les informations relatives au traitement des données personnelles sont détaillées dans la Privacy Policy of this document, in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR) and Law No. 78-17 of January 6, 1978, as amended (French Data Protection Act).

Article 6 — Credits

The Site was designed and developed by BENCOM. The fonts used are provided by Google Fonts.

Terms of Sale

These Terms of Sale (hereinafter "ToS") are concluded between BENCOM, on the one hand, and any natural or legal person wishing to make a purchase via the Site or the Dumble application, on the other hand (hereinafter "the Customer"). They govern all sales of services and subscriptions offered by BENCOM via the Site https://dumble.fr.

These ToS are drafted in accordance with the applicable provisions of the French Consumer Code and Commercial Code.

Article 1 — Purpose

The purpose of these ToS is to define the rights and obligations of the parties in the context of the online sale of services and subscriptions offered by BENCOM under the "Dumble" brand (INPI registered trademark No. 5248706, classes 9 and 42). Any subscription or credit purchase implies the Customer's unreserved acceptance of these ToS.

BENCOM reserves the right to modify these ToS at any time. The applicable ToS are those in force at the date of subscription or renewal.

Article 2 — Description of Services

Dumble is a desktop application available on macOS, Windows and Linux operating systems. The application uses artificial intelligence to enable users to:

• Create websites and web or mobile applications;
• Generate, analyze and format professional documents;
• Perform competitive analyses;
• Manage projects, files and CRM applications;
• Access a classic AI conversation mode and an advanced developer mode;
• Benefit from permanent memory for project tracking.

The Dumble application can be downloaded from the Site. Its use requires creating a user account on https://dumble.fr and an active internet connection for AI-powered features.

Hosting of websites and applications created via Dumble is provided by BENCOM for users with an active subscription, within the limits of their plan.

Article 3 — Subscription Plans and Credits

BENCOM offers the following subscription plans:

• Beginner (free): limited access to application features with a restricted number of AI usage credits;
• Pro: extended access to features, including a larger volume of AI usage credits and advanced features;
• Pro Max: full access to all Dumble features, with maximum AI usage credits and exclusive benefits.

The use of Dumble's AI features is based on a credit system. Each action performed by the AI consumes a certain number of credits, the details of which are specified in the application documentation and on the Site's "Plans" page. Credits are allocated monthly according to the subscribed plan and are not carried over from one month to the next, unless otherwise stated.

Article 4 — Prices and Payment Terms

Subscription prices are displayed in euros (€) including all taxes on the Site's "Plans" page (https://dumble.fr/pricing.html). BENCOM reserves the right to modify its prices at any time; applicable prices are those in force at the time of order validation by the Customer.

Payment is made online by credit card via the secure payment platform Stripe (Stripe, Inc.). BENCOM does not store any credit card data; this data is processed directly and exclusively by Stripe, PCI-DSS certified.

Pro and Pro Max subscriptions are subject to recurring billing (monthly or annually, as chosen by the Customer) automatically charged via Stripe at the beginning of each period. The Customer will receive an invoice electronically at the email address associated with their account.

In the event of payment default, BENCOM reserves the right to suspend the Customer's access to paid services until payment is regularized.

In accordance with Articles L.441-9 et seq. of the French Commercial Code, an invoice is issued for each payment and sent to the Customer electronically.

Article 5 — Right of Withdrawal

In accordance with Articles L.221-18 et seq. of the French Consumer Code, the consumer Customer has a period of fourteen (14) calendar days from the subscription date to exercise their right of withdrawal, without having to justify reasons or pay penalties.

To exercise this right, the Customer must send BENCOM, before the expiration of the aforementioned period, a statement expressing their wish to withdraw, by email to CONTACT@DUMBLE.FR or by postal mail to the registered office address.

Exception to the right of withdrawal: in accordance with Article L.221-28, 13° of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not supplied on a tangible medium the performance of which has begun after the consumer's prior express consent and express waiver of their right of withdrawal. Thus, if the Customer has started using AI credits or Dumble features before the expiration of the withdrawal period, and has expressly consented to immediate performance and waived their right of withdrawal, this right can no longer be exercised.

In the event of a valid withdrawal, BENCOM will refund the Customer within fourteen (14) days of receiving the withdrawal request, using the same payment method used for the initial transaction.

Article 6 — Legal Warranty of Conformity

In accordance with Articles L.217-1 et seq. of the French Consumer Code, BENCOM is required to provide digital content that conforms to the contract. The Customer benefits from the legal warranty of conformity under the following conditions:

• The digital content must conform to the description given by BENCOM and possess the qualities presented on the Site;
• The digital content must be suitable for the use normally expected of similar digital content;
• The digital content must meet the Customer's legitimate expectations in light of public statements made by BENCOM.

In the event of a lack of conformity found within a period of two (2) years from the provision of the digital content (in accordance with Article L.217-12 of the French Consumer Code), the Customer may require the digital content to be brought into conformity at no cost. If conformity is impossible or entails disproportionate costs, the Customer may obtain a price reduction or contract termination under the conditions provided in Articles L.217-13 et seq.

The Customer is informed that they also benefit from the warranty against hidden defects in accordance with Articles 1641 to 1649 of the French Civil Code.

Article 7 — Liability and Limitations

BENCOM undertakes to provide its services with diligence and in accordance with best practices, it being specified that this is an obligation of means and not of result.

BENCOM shall not be held liable for:

• Content generated by artificial intelligence, the accuracy, relevance and suitability for a specific use of which cannot be guaranteed. The user remains solely responsible for verifying and using generated content;
• Temporary service interruptions related to maintenance operations, updates or technical causes beyond its control;
• Indirect damages, such as loss of profit, data loss, loss of opportunity or any financial or commercial damage resulting from the use or inability to use the services;
• Incompatibility of the software with the Customer's technical environment (hardware, operating system, network);
• The use of websites, applications or documents created by the Customer via Dumble, including their compliance with applicable laws and regulations.

In any event, BENCOM's total liability under a subscription shall not exceed the total amount actually paid by the Customer during the twelve (12) months preceding the event giving rise to liability.

Article 8 — Termination

The Customer may terminate their subscription at any time from their personal space on the Site or by sending a request by email to CONTACT@DUMBLE.FR. Termination takes effect at the end of the current subscription period. The Customer retains access to paid services until the expiration of the already-paid period. No pro rata refund will be made for the current period.

BENCOM reserves the right to terminate a Customer's subscription in the event of a serious breach of these ToS, the Terms of Use, or in the event of non-payment, after a formal notice that has remained unsuccessful for a period of fifteen (15) days.

In the event of termination, the Customer has a period of thirty (30) days to download and save their projects and data. After this period, BENCOM reserves the right to delete all data associated with the Customer's account.

Article 9 — Force Majeure

BENCOM shall not be held liable for the total or partial non-performance of its obligations under these ToS if such non-performance is caused by a force majeure event within the meaning of Article 1218 of the French Civil Code, including but not limited to: natural disaster, fire, flood, pandemic, strike, war, act of terrorism, riot, internet or power outage, third-party provider failure (hosting, AI APIs), cyberattack, governmental or regulatory decision making performance impossible.

In the event of a force majeure event, the performance of BENCOM's obligations shall be suspended for the duration of the event. If the force majeure event continues beyond ninety (90) days, either party may terminate the contract without compensation.

Article 10 — Applicable Law and Jurisdiction

These ToS are governed by French law. Any dispute relating to their interpretation or performance falls under the exclusive jurisdiction of the Paris courts, subject to mandatory territorial jurisdiction rules applicable to consumers in accordance with Articles R.631-3 et seq. of the French Consumer Code.

Article 11 — Consumer Mediation

In accordance with Articles L.612-1 et seq. of the French Consumer Code, in the event of a dispute not resolved amicably, the consumer Customer has the right to use a consumer mediator free of charge for the amicable resolution of the dispute.

The Customer may contact the consumer mediator within one year of their written complaint to BENCOM. BENCOM will provide the contact details of the competent mediator upon simple request to CONTACT@DUMBLE.FR.

The Customer may also use the European Online Dispute Resolution (ODR) platform accessible at: https://ec.europa.eu/consumers/odr.

Article 12 — Entire Agreement

These ToS, supplemented by the Terms of Use et la Privacy Policy, constitute the entire agreement between BENCOM and the Customer. If any provision of these ToS is declared null or unenforceable, the remaining provisions shall remain in force.

Terms of Use

These Terms of Use (hereinafter "ToU") govern the access and use of the website https://dumble.fr (hereinafter "the Site") and the Dumble desktop application (hereinafter "the Application"), published by BENCOM. Any use of the Site and/or the Application implies full and complete acceptance of these ToU.

Article 1 — Purpose

The purpose of these ToU is to define the conditions under which users (hereinafter "the User" or "Users") may access the Site, create an account, download and use the Dumble Application, as well as the rights and obligations arising therefrom.

Article 2 — Access to the Service

The Site is freely accessible to any user with internet access. All costs related to accessing the service (computer equipment, software, internet connection) are borne by the User.

The Dumble Application is available for download on macOS, Windows and Linux operating systems. The User is responsible for ensuring that their computer equipment is compatible with the minimum requirements as described on the Site's download page.

BENCOM reserves the right, without notice or compensation, to temporarily close access to the Site and/or the Application for maintenance, updates or any other reason deemed necessary for the proper functioning of services.

Article 3 — Account Creation

Use of the Application requires creating an account on the Site. During registration, the User agrees to provide accurate, complete and up-to-date information. The User is responsible for the confidentiality of their login credentials (email address and password) and all activity carried out from their account.

The User agrees to immediately notify BENCOM of any unauthorized use of their account or any breach of its security, by writing to CONTACT@DUMBLE.FR.

Each User may hold only one account. The creation of multiple accounts by the same natural or legal person is prohibited, unless prior written authorization from BENCOM is obtained.

Article 4 — Acceptable Use

The User agrees to use the Site and the Application in compliance with applicable laws and regulations and these ToU. In particular, the following is prohibited:

• Using Dumble to create, distribute or host unlawful, defamatory, abusive, pornographic content, content inciting hatred or violence, or infringing third-party rights;
• Using the Application for fraud, identity theft or phishing purposes;
• Attempting to circumvent, disable or interfere with security mechanisms, credit systems or technical limitations of the Application;
• Performing reverse engineering, decompiling, disassembling or attempting to extract the source code of the Application;
• Using robots, automated scripts or any other automated means to access the Site or the Application;
• Reselling, sublicensing or making available to third parties access to the account or Dumble services without prior authorization from BENCOM;
• Intentionally overloading BENCOM's servers or infrastructure.

Article 5 — AI-Generated Content

The Dumble Application incorporates AI features that automatically generate content (websites, applications, documents, texts, computer code, etc.). The User acknowledges and accepts that:

• AI-generated content is provided "as is" and may contain errors, inaccuracies or imperfections;
• The User is solely responsible for verifying, validating and using AI-generated content;
• BENCOM does not guarantee that generated content is free from third-party intellectual property rights. The User is responsible for ensuring they have the necessary rights to use the generated content;
• The User is solely responsible for the compliance of generated content with applicable laws and regulations, including intellectual property, data protection and consumer law;
• BENCOM shall not be held liable for direct or indirect consequences related to the use of AI-generated content.

Article 6 — Intellectual Property

All elements of the Site and the Application (software, interface, design, texts, images, trademarks, logos, algorithms, databases) are protected by intellectual property rights and remain the exclusive property of BENCOM.

The User is granted a personal, non-exclusive, non-transferable and revocable license to use the Dumble Application, within the framework of their subscription and in accordance with these ToU. This license does not confer any ownership rights over the Application or its components.

Article 7 — User Data and Projects

The User retains ownership of all content, projects, files and data they create, import or store via the Application (hereinafter "User Content"). By using the Application, the User grants BENCOM a limited, non-exclusive and revocable license to host and technically process their User Content, solely for the purpose of providing the service.

BENCOM undertakes not to commercially exploit User Content and not to transmit it to third parties, except in case of legal obligation or express request from the User.

The User is responsible for backing up their data. BENCOM implements reasonable measures to ensure the availability and integrity of hosted data, but shall not be held liable for any data loss resulting from force majeure, technical failure or User fault.

Article 8 — Account Suspension and Termination

BENCOM reserves the right to temporarily or permanently suspend or terminate a User's account in the event of:

• Violation of these ToU or the Terms of Sale ;
• Fraudulent or abusive use of services;
• Activity likely to compromise the security, integrity or proper functioning of the Site or the Application;
• Request from a competent judicial or administrative authority.

In the event of suspension or termination due to User fault, no refund will be granted. The User will be informed by email of the suspension or termination decision and the reasons therefor.

The User may at any time request the deletion of their account by sending an email to CONTACT@DUMBLE.FR. Account deletion results in the permanent deletion of all associated data within thirty (30) days.

Article 9 — Modification of ToU

BENCOM reserves the right to modify these ToU at any time. Modifications take effect upon their publication on the Site. The User will be informed of any substantial modification by email or notification in the Application. Continued use of the Site or Application after publication of the modified ToU constitutes acceptance of the new ToU.

In case of disagreement with the modifications made, the User may terminate their account under the conditions provided in Article 8 above.

Article 10 — Contact

For any questions regarding these ToU, the User may contact BENCOM:

• By email: CONTACT@DUMBLE.FR
• By postal mail: BENCOM — 78, Avenue des Champs-Élysées, Bureau 326, 75008 Paris, France

Privacy Policy

This Privacy Policy aims to inform users of the website https://dumble.fr and the Dumble application (hereinafter collectively "the Services") of the methods of collection, processing and protection of their personal data, in accordance with Regulation (EU) 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data (GDPR) and Law No. 78-17 of January 6, 1978, as amended, on information technology, files and freedoms (French Data Protection Act).

Article 1 — Data Controller

The data controller for personal data is:

• Company name: BENCOM
• Registered office: 78, Avenue des Champs-Élysées, Bureau 326, 75008 Paris, France
• Email: CONTACT@DUMBLE.FR
• SIRET: 539 596 239 00027

Article 2 — Data Collected

In the context of using the Services, BENCOM collects and processes the following categories of data:

1. Identification data: last name, first name, email address;
2. Connection data: IP address, browser type, operating system, date and time of connection, pages viewed;
3. Account data: login credentials, preferences, usage history, subscription plan;
4. Payment data: credit card data is collected and processed exclusively by our payment provider Stripe (Stripe, Inc.). BENCOM does not store or access full card numbers. Only transaction identifiers, card type and last four digits are retained for accounting purposes;
5. Application usage data: features used, credits consumed, projects created, technical errors (anonymized logs);
6. Communication data: content of exchanges with customer support.

Article 3 — Purposes and Legal Bases for Processing

Personal data is collected and processed for the following purposes:

Article 4 — Retention Period

Personal data is retained for a period proportionate to the purposes for which it is processed:

• Account data: for the duration of the contractual relationship, then for a period of three (3) years from the last account activity, in accordance with CNIL recommendations;
• Billing and payment data: for a period of ten (10) years from the transaction date, in accordance with accounting and tax obligations (Article L.123-22 of the French Commercial Code);
• Connection data (logs): for a period of one (1) year, in accordance with Article 6 of the LCEN and Decree No. 2011-219 of February 25, 2011;
• Commercial prospecting data: for a period of three (3) years from the last active contact;
• Support request data: for a period of five (5) years from the closure of the request;
• Cookies: thirteen (13) months maximum in accordance with CNIL recommendations.

At the end of these periods, data is deleted or irreversibly anonymized.

Article 5 — Data Recipients

Collected personal data may be transmitted to the following categories of recipients, in strict compliance with the purposes described above:

• Stripe, Inc. (payment provider): for credit card payment processing. Stripe is PCI-DSS certified and acts as a processor within the meaning of the GDPR. Stripe privacy policy: https://stripe.com/fr/privacy ;
• OVH SAS (host): for hosting Site data and user projects. OVH acts as a processor within the meaning of the GDPR;
• Technical providers: AI service providers necessary for the Application's operation, acting as processors;
• Competent authorities: in the event of a legal obligation or judicial requisition.

BENCOM ensures that its processors provide sufficient guarantees for the implementation of appropriate technical and organizational measures, in accordance with Article 28 of the GDPR.

Article 6 — Transfers Outside the European Union

Some of BENCOM's processors, notably Stripe, Inc., may be located outside the European Union, primarily in the United States. In such cases, data transfers are governed by:

• Standard contractual clauses (SCCs) adopted by the European Commission in accordance with Article 46.2.c of the GDPR;
• Where applicable, an adequacy decision by the European Commission within the meaning of Article 45 of the GDPR (notably the EU-U.S. Data Privacy Framework).

BENCOM ensures that these transfers comply with GDPR requirements and that recipients provide an adequate level of personal data protection.

Article 7 — User Rights

In accordance with Articles 15 to 21 of the GDPR and the French Data Protection Act, each User has the following rights over their personal data:

• Right of access (art. 15 GDPR): obtain confirmation that data concerning them is being processed and obtain a copy;
• Right to rectification (art. 16 GDPR): request the correction of inaccurate or incomplete data;
• Right to erasure — "right to be forgotten" (art. 17 GDPR): request the deletion of their data, subject to legal retention obligations;
• Right to restriction of processing (art. 18 GDPR): request the restriction of processing of their data in cases provided by regulation;
• Right to data portability (art. 20 GDPR): receive their data in a structured, commonly used and machine-readable format, and transmit it to another data controller;
• Right to object (art. 21 GDPR): object to the processing of their data on legitimate grounds, including processing for commercial prospecting purposes;
• Right to withdraw consent: withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to withdrawal;
• Right to define post-mortem directives: define directives regarding the retention, deletion and communication of their data after death, in accordance with Article 85 of the French Data Protection Act.

Article 8 — Exercising Rights

To exercise any of the rights mentioned above, the User may send their request:

• By email: CONTACT@DUMBLE.FR specifying the subject of the request and attaching a copy of proof of identity in case of reasonable doubt about the requester's identity;
• By postal mail: BENCOM — Data Protection Service — 78, Avenue des Champs-Élysées, Bureau 326, 75008 Paris, France.

BENCOM undertakes to respond to any request within one (1) month of receiving the request, in accordance with Article 12.3 of the GDPR. This period may be extended by two (2) additional months in the case of complex requests or a high number of requests, with the User being informed within the initial one-month period.

Article 9 — Cookies

The Site uses cookies and similar technologies. A cookie is a small text file stored on the User's device (computer, tablet, smartphone) when visiting the Site.

The types of cookies used are as follows:

• Strictly necessary cookies: essential for the Site's operation (session management, authentication, shopping cart). These cookies do not require User consent in accordance with Article 82 of the French Data Protection Act;
• Performance and analytics cookies: measure the Site's audience, understand how Users navigate the Site and improve its operation (e.g.: number of visits, pages viewed, time spent). These cookies require the User's prior consent;
• Functional cookies: remember the User's preferences (language, display settings) to improve their experience;
• Advertising targeting cookies: where applicable, enable personalized advertising. These cookies require the User's prior consent.

Cookie management: the User may manage their cookie preferences at any time via the consent banner displayed during their first visit to the Site, or by modifying their browser settings. Refusing certain cookies may limit access to certain Site features.

The lifespan of cookies does not exceed thirteen (13) months in accordance with CNIL recommendations. User consent is obtained for a maximum period of thirteen (13) months.

Article 10 — Data Security

BENCOM implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in accordance with Article 32 of the GDPR, including:

• Encryption of data in transit (HTTPS/TLS protocol) and at rest;
• Restriction of data access based on the principle of least privilege;
• Implementation of firewalls, intrusion detection and monitoring systems;
• Regular backups;
• Awareness and training of staff in personal data processing.

Article 11 — Complaint to the CNIL

If the User considers that the processing of their personal data constitutes a violation of the GDPR or the French Data Protection Act, they have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL):

• Address: CNIL — 3, Place de Fontenoy — TSA 80715 — 75334 Paris Cedex 07
• Website: https://www.cnil.fr
• Phone: 01 53 73 22 22

Article 12 — Privacy Policy Updates

This Privacy Policy may be modified at any time by BENCOM, particularly to adapt to legislative and regulatory changes or modifications to the Services. The version in force is the one accessible on the Site at the date of consultation. The User is invited to consult this page regularly.

In the event of a substantial modification affecting Users' rights, BENCOM undertakes to inform Users by email or notification in the Application, at least thirty (30) days before the modifications take effect.

Date of this version: April 14, 2026.